Get in Touch With Us
Whether you have a question about one of our crypto casino reviews, spotted something that needs a correction, or want to discuss a partnership, this page explains how to reach the BTC Casinos team and what to expect once you do.
How to Reach Us
Email is the most reliable way to contact us. Every message is read by a member of our team, and we aim to respond within two working days. When you write in, a little context upfront helps — let us know what your message is about so we can route it to the right person immediately.
Please write to us at [email protected]
What You Can Ask Us About
We cover the US crypto casino market — bonuses, coin support, payout speed, licensing, and more. Here are the kinds of messages we receive most often:
- Review questions — Not sure how we scored a particular site, or want to know more about a casino's bonus terms or wagering requirements? Ask us directly.
- Corrections and accuracy concerns — If you believe something in our content is out of date or inaccurate, please flag it. We take editorial accuracy seriously and review every flag we receive.
- Content suggestions — Want us to cover a topic we haven't addressed — a specific coin, game type, or bonus format? Reader input genuinely shapes what we write next.
- Partnership and operator enquiries — If you represent a crypto casino or related business and want to discuss how we work together, introduce yourself and outline what you have in mind. Our rankings are editorially independent — commission does not buy position.
- Affiliate and commercial matters — Questions about our referral relationships or how we disclose commercial arrangements are welcome. Transparency is part of how we operate.
- Responsible gambling concerns — If you or someone close to you is struggling with gambling, please include this in your message and we will point you toward appropriate support. You can also call the National Problem Gambling Helpline at 1-800-GAMBLER at any time.
What Happens After You Email
When your message arrives, it goes to a real person — we do not use automated replies as a substitute for a genuine response. Our target turnaround is two working days. During particularly busy periods it may take slightly longer, but we will always follow up.
If your query is time-sensitive, say so in the subject line. That helps us prioritise correctly.
A Note on Our Editorial Standards
BTC Casinos reviews and compares offshore crypto casinos for US players. Our editorial team researches and verifies each site independently. We disclose that we may earn commission when readers visit a casino through our links — those commercial relationships do not determine which sites rank highest or what we write about them.
All the casinos we cover operate offshore and hold licences from jurisdictions such as Curaçao or Anjouan, not from any US regulator. They sit in a legal grey area for most American players, and our content reflects that plainly. Players must check their own state's laws before signing up anywhere. For a broader look at the sites we review and how bonuses compare, see our non-GamStop casino rankings.
If you believe any of our published content contradicts these standards — whether on bonus terms, licensing claims, or something else — we want to hear from you. Reader scrutiny makes our work better.
Age and Responsible Gambling
All content on BTC Casinos is intended for adults aged 18 or over (21 or over where that is the applicable state minimum). Gambling carries real financial risk. Crypto gambling adds a second layer of risk — the value of coins can fall between deposit and withdrawal, meaning your bankroll in dollar terms can change independently of your play. Neither crypto nor skill removes the possibility of losing money.
If gambling is affecting you or someone you know, support is available 24 hours a day at the National Problem Gambling Helpline: 1-800-GAMBLER. Offshore crypto casinos may not provide the same self-exclusion tools or player protections that licensed US state operators are required to offer.
Tax and Legal Queries
We receive occasional questions about the tax treatment of crypto gambling winnings and about the legal status of offshore sites in specific states. We are a comparison and review site, not a legal or tax practice. Where we cover these topics, we do so in general terms only. For advice that applies to your specific situation, please consult a qualified attorney or tax professional.
Thank you for visiting. We look forward to hearing from you.